Frequently Asked Questions
Everything you need to know about shopping with Yalla Kids
What is the typical shipping time for orders?
We process orders within 24-48 hours. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I determine the correct size for my child?
Each product page features a detailed size guide. We recommend measuring your child's height and chest to compare against our charts, as sizes may vary slightly between different fashion collections.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start a request for a refund or an exchange for a different size.
What payment methods do you accept?
Yalla Kids accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and popular local payment options like Apple Pay and Google Pay for a seamless checkout experience.
Are the materials used safe for sensitive skin?
Yes, we prioritize high-quality, breathable fabrics such as organic cotton and soft linen blends to ensure maximum comfort and safety for children with sensitive skin.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.